Privacy Policy

Last Updated: August 11, 2026

Kendalia Roofing LLC (“Kendalia Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and other interactions with our business.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide when you:

  • Submit a contact or quote request form

  • Request a roof inspection or consultation

  • Contact us by phone, email, or text message

  • Communicate with us regarding a roofing project

  • Subscribe to or respond to marketing communications

This information may include:

  • Name

  • Email address

  • Telephone number

  • Property address or service location

  • Information about your roof, property, or requested services

  • Project details and preferences

  • Communications you have with our team

  • Any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, referring website, pages visited, and interactions with the site.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and quote requests

  • Contact you regarding roofing products or services

  • Schedule inspections, consultations, or appointments

  • Prepare estimates and project recommendations

  • Provide residential or commercial roofing services

  • Manage customer and prospective customer relationships

  • Send follow-up emails, reminders, or other communications

  • Improve our website, advertising, and customer experience

  • Measure the performance of our marketing campaigns

  • Maintain business records

  • Protect against fraud, misuse, or security threats

  • Comply with applicable laws and legal obligations

Information submitted through our website may be entered into our customer relationship management (“CRM”) and related business systems so that our team can manage inquiries, appointments, estimates, projects, and follow-up communications.

Calls, Text Messages, and Email Communications

If you provide your telephone number or email address, Kendalia Roofing may use that information to respond to your inquiry and communicate with you regarding roofing services, inspections, estimates, appointments, projects, and related opportunities.

Where required by law, marketing calls or text messages will be made based on appropriate consent. You may revoke consent to receive marketing communications at any time.

For text messages, you may reply STOP to request that marketing messages cease. For marketing emails, you may use the unsubscribe link included in the message or contact us directly.

Federal law imposes requirements on certain automated calls and texts, including consent and revocation requirements. Commercial email is also subject to CAN-SPAM requirements, including opt-out mechanisms and truthful sender information.

How We Share Information

We may share personal information with third parties that help us operate our business and provide services, including:

  • Customer relationship management providers

  • Website and hosting providers

  • Email and communications platforms

  • Scheduling and workflow providers

  • Analytics and advertising platforms

  • Contractors, subcontractors, suppliers, or service partners involved in fulfilling a roofing project

  • Professional advisers, such as attorneys, accountants, or insurance providers

  • Government authorities or other parties when required by law

We may also share information with roofing service partners or other parties when necessary to respond to a request, provide requested services, or connect a prospective customer with an appropriate service provider.

If Kendalia intends to sell leads or routinely transfer lead information to unrelated roofing companies, I would make this section more explicit. Your existing form disclosure already mentions that information may be “shared with or sold to” roofing service partners, so the privacy policy should match the actual business practice rather than use softer language if lead resale is genuinely part of the model.

We do not sell personal information for unrelated consumer marketing purposes unless disclosed to you and permitted by applicable law.

Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, tags, and similar technologies to understand how visitors use the site and to measure advertising effectiveness.

These technologies may collect information such as:

  • IP address

  • Device and browser information

  • Pages viewed

  • Referring URLs

  • Advertising interactions

  • Approximate geographic location

  • Conversion activity

We may use third-party services such as Google Analytics, Google Ads, Meta, or similar platforms to measure website activity, improve advertising, and understand how visitors find and interact with Kendalia Roofing.

These third-party providers may collect and process information according to their own privacy policies.

CRM and Service Providers

Information submitted through our website may be transferred to and stored in third-party business systems used by Kendalia Roofing, including our CRM, communications tools, analytics platforms, and workflow or automation services.

These providers may process information on our behalf for purposes such as:

  • Lead management

  • Customer communications

  • Appointment scheduling

  • Project management

  • Marketing automation

  • Reporting and analytics

We take reasonable steps to work with reputable service providers, but their handling of information may also be governed by their own privacy terms and security practices.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Arkansas law imposes requirements regarding the protection of certain personal information and notification following qualifying security breaches.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Respond to inquiries

  • Maintain customer and project records

  • Provide follow-up communications

  • Fulfill contractual obligations

  • Maintain accounting and business records

  • Resolve disputes

  • Comply with legal or regulatory requirements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Choices

You may request that we:

  • Update or correct information you have provided

  • Stop sending marketing emails

  • Stop sending marketing text messages

  • Limit certain future communications

  • Answer questions about how your information is being used

Certain information may need to be retained for legitimate business, contractual, legal, or recordkeeping purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how Kendalia Roofing handles personal information, contact us at:

Kendalia Roofing LLC
Justin Little
Info@kendaliausa.com
479-557-4030